You will receive an email shortly after placing your order with your order confirmation number. The tickets you have purchased will be sent electronically 30-60 days prior to the event. If you order your tickets after 30 days prior to the event, you will receive them within 30 minutes. Your email will contain a "read me" file and a PDF file attachment containing your tickets. You can download and print your tickets through the PDF attachment or they can be sent to your snmart phone to be scanned at the event for your admittance.
All tickets are emailed 30-60 days prior to the event. The tickets you have purchased will be sent electronically 30-60 days prior to the event. If you order your tickets after 30 days prior to the event, you will receive them within 30 minutes. If you do not receive the email containing your tickets and believe you should have, please check your SPAM or JUNK mail folder for an email from firstname.lastname@example.org or you can contact our support team at email@example.com - Many times your SPAM rules are set to forward emails with attachments to these folders. If you cannot locate the ticket(s) there, please login to your account by visiting the Event's "Buy Tickets" page, click the "Buy Tickets" link, then click the "My Account" link. Enter your username and password, where you can print the "Order History" tab and download your tickets directly to your desktop where you can print them out. If you cannot view your tickets, please download the latest version of Adobe Acrobat reader at: http://www.adobe.com/products/acrobat/readstep2.html. If you are still having trouble locating the email, feel free to contact our ticket center (920) 882-4949.
If you live outside of the country where the event takes place and wish to order tickets, feel free to contact our ticket center (920) 882-4949 and a representative will be happy to assist you in making your purchase. Monday - Friday, 10am to 5pm CST.
Please follow these instructions in order to log into your account:
In most cases such as this, it is likely you haven't received your order confirmation or "PDF" ticket emails either. The reason is possibly an incorrectly entered email address when setting up your account. To resolve, please contact our ticket center (920) 882-4949 to confirm the email address on file for your account is correct.
There is a simple way to know if you have placed an order; if you have gotten an "order number" or your browser directed you to an order number "confirmation page", then you have placed an order that has gone through. If you are still not sure, please contact our ticket center (920) 882-4949 and they will be able to verify this for you.
Once your order has been placed you cannot go back into your account and edit it. If you have made a mistake or would like to edit your order, please contact our ticket center (920) 882-4949. Please keep in mind, there are no refunds, exchanges or cancellations for any reason, including illness or emergency.
Yes. You can use someone else's email address; however, we recommend it is someone you trust. If you still need other options, feel free to contact our ticket center (920) 882-4949.
No, any type of paper is acceptable as long as it is not too dark. Try to stick with normal white paper or subtle variations. The paper stock does not matter.
No. The tickets can be printed in black and white or color. Just be sure the ticket barcode is printed clearly.
First, please treat your Print at Home ticket as any other valuable (even cash)! The ticket can be printed numerous times, but only the FIRST ticket that gets scanned will be allowed admission. So, we recommend only printing one version of your ticket and then putting the PDF in a secure location.
If you have deleted your PDF, simply login to your account, download the ticket to your computer and print again.
VIP Seating references the seats closest to the stage with additional VIP amenities such as catered meals, drinks, VIP parking, etc. (Check the website for specific details). Reserved Seating references seats just behind the VIP section. Reserved tickets are assigned seats in a fenced off area, but do not include any of the amenities that come with VIP tickets. General Admission tickets are first-come first-served festival style seating behind the VIP and Reserved sections. Bring your own chair for General Admission seating in concert area. Lounge chairs and blankets used for seating are prohibited. Depending on your time of arrival will determine how close you will be to the stage.
No. Once scanned, the individual barcode on it will be de-activated in our system. The individual barcode on it will be recorded with the date, time and specific gate and rendered "complete". This means that ONLY THE FIRST SCAN GETS INTO THE GATES. It is the responsibility of the purchaser to secure the barcodes to be sure they are legitimately used. Illegal copies will not be honored.
The ticket allows anyone (even without an I.D.) presenting the ticket entry into the event, however, the ticket can only be "scanned" once and any duplication of the ticket will not be allowed entry. This means that ONLY THE FIRST SCAN GETS INTO THE GATES. It is the responsibility of the purchaser to secure the barcodes to be sure they are legitimately used. Illegal copies will not be honored. Note: All 4 day tickets are for 1 person only. Tickets cannot be transferred to a different person each day.
If you did not order your tickets on-line please verify that we have your email address on file by calling our ticket center (920) 882-4949.
No problem, simply call our ticket center (920) 882-4949 and we will update your information.
It takes us several months to assign everything ordered at the event. All tickets and camping are assigned by hand, not by computer. Ticket and camping assignments are usually available in October. If you renewed at the event you are guaranteed your same seats and site or better for the following year. New orders at the event are assigned best available at the time of purchase. If you only ordered Tuesday VIP or Reserved, you cannot renew the same seat. The only way to get your same seat or better for Tuesday is by renewing / purchasing a 4 day VIP or Reserved ticket also.
Once our "kick off sale" begins, all remaining available assigned seats and campsites will be shown on our website. You will then be able to select your preference of the specific seat and/or campsite you desire to purchase of those available.
No. Starshow Presents does not allow any refunds, exchanges or cancellations for any reason, including illness or emergency.
Your ticket may be used by someone else; however, one ticket is for one person, for all days listed on the ticket. Tickets for more than one day will be given a wristband. Wristbands are not transferrable between people. Your tickets may not be renewed by anyone else than you for the following year.
No. Your tickets may not be renewed by anyone else, other than you, for the following year.
No. Your tickets may not be change names on assigned seats or campsites to anyone else, other than you, for the following year.
Yes. $3.00 alcohol wristbands are required if you will be drinking alcoholic beverages on the festival grounds. EXCEPTIONS: On your campsite and in the VIP Tent (except Tuesdsay)
In addition to a Daily, Weekend OR Reserved wristband, every patron must have ONE of the following:
The parking fee is good for one time entry only. You may leave the festival site however this requires paying the parking fee again. We do not sell a full festival parking pass. When you park you will be given up to 6 Safety/Parking bands for free. If you do not park on the site you will need to purchase a Safety/Parking band at the main gate at $5 per person per day.
No, there is no overnight parking in the parking lots. All vehicles will be ticketed and towed after 1am. Illegally parked vehicles will be towed.
One Stop Towing is the Exclusive & Official Towing Service - Telephone is (920) 233-6274. There is a fee to be paid to One Stop Towing.
No food or beverage carry-ins allowed. You may bring lawn chairs; however, blankets and lounge chairs are not allowed. All persons are subject to search at entry gates. All weapons are prohibited.
Yes. During the festival it is located at the Expo Center on the grounds. It is the red roof building on the East side of the grounds. After the festival you can contact our ticket office at (920) 882-4949.
We do! You can purchase VIP and Reserved tickets right from our website. General Admission tickets are first-come first-served festival style seating. Bring your own chair for General Admission seating in concert area. Lounge chairs and blankets used for seating are prohibited.
Upon entering the festival grounds, come up to the Box Office at the Main Entry with your ID. They will have a form for you to fill out allowing the removal of the wristband. When you return, bring along the cut off wristband and your ID, we will be happy to replace the wristband. The form MUST be filled out BEFORE you remove your wristband or it will not be replaced. The Box Office is open until the last act goes on stage.
The La Quinta is located about 6 miles away from Ford Festival Park in Oshkosh. Call for reservations at (920) 233-4190.
All shows are rain or shine. In the event of serious weather, announcements will be made from the stage. Remember, tents are NOT considered safe cover in serious weather conditions.
Children are allowed; however, we recommend parental discretion as the event does allow alcohol consumption. Children 5 and under are free, children age 6 and up are full price. Every person in VIP and Reserved seating must have a ticket, including all children and infants.
Yes, you may. It must be empty when entering the concert grounds.
No. Event does not allow tailgating in the parking lots. No grills, fires, eating or drinking will be permitted in the parking lot.
Yes. The Special Olympics provides shuttle services within our parking lots and campground area, up to our main gate for a nominal donation. We do not have shuttle services from off-site locations.
There are beer tents and karaoke tents as well as a carnival and many diverse food vendors. We have several sponsors, military and radio stations with display sites. Our Vendor Marketplace sells many great products. To become a vendor, check out our Contact page for more info.
Artist Merchandise - Of course we give you the opportunity to purchase your favorite artist's t-shirt at the Merchandise tent. Please see the Festival Map in the Event Program for location.
Festival Merchandise - Be sure to stop by the Merchandise tent to purchase your hoodie, t-shirt or tank top today! Please find location on the Festival Map in the Event Program.
Souvenir Mugs - Each year we specially design collectible Souvenir Mugs that can be purchased in our beverage tents.
Programs - Get your Event Program at the Main Gate when you enter the grounds! It's FREE! The program contains all sorts of information from the Festival Map, Stage Schedules, Ticket Sales, Services Offered and Partner Sponsor information.
Food Vendors - We don't have variety limitations here! We have MANY terrific food options! We have a plethora of choices, from corndogs, spiral spuds, nachos, steak sandwiches, hamburgers, fries, pizza, many other deep fried goodies, to ice cream and frozen custard. You can get your eat on here!
Retail Vendors - We have the greatest variety of marketplace vendors! Such as cowboy hats, sunglasses, jewelry, clothing sandals and more!
ATM - (Automated Teller Machines) are located throughout the concert grounds.
Camping - On site campsites are available with or without electric.
Hot Showers - are available at a minimal fee for campers.
Convenience Store - There is a campground store located near camping check-in that carries ice, coffee, beer and other convenience products.
Ice - is available for sale in camp area.
Firewood - is available for campfires for sale in the camp area.
Fresh Water Stations - for campers to fill buckets and jugs (limited hours).
Pumping Service - is available for your RV or Camper. Pit Stop Portables is on site during the festival offering pumping service for a fee.
Porta Potties - located throughout the grounds.
24 Hour Security -
Night Lighting -